You will receive an order confirmation email shortly after placing your order. If you do not see it in your inbox, please check your spam or junk folder, as it may have been filtered there. If you still can't find it, feel free to contact our customer support for assistance.

Yes, you can change your shipping address within 24 hours of placing your order. Please contact our customer support as soon as possible to request the change, and provide your new shipping address. After 24 hours, we may not be able to accommodate address changes.

Yes, we do!

Average delivery time ranges from 7 to 20 business days depending on the location. Please note that there are circumstances beyond our control, such as natural disasters, holidays, and inclement weather, which may result in shipping delays. While most packages arrive on time, occasional delays may occur due to carrier issues. Therefore, we cannot guarantee exact delivery times as this is the responsibility of the shipping company. Generally, we handle these delivery times:

Estimated shipping time

USA: 7-12 business days

Canada: 8-15 business days

Australia/New Zealand: 8-15 business days

EU: 7-15 business days

Rest of the world: 7-20 business days

(All items are shipped with standard shipping.)